Faq

We offer two main services: Meet & Greet and Park & Ride. These services cater to different preferences and parking needs.

Our Meet & Greet service ensures a seamless experience. A professional and insured chauffeur collects your car directly from the airport terminal and parks it at our secured facility just outside the airport.

After collection, your car is securely parked at our facility, located just outside the airport.

Yes, our parking facilities are fully secured and insured, featuring 24/7 CCTV surveillance, automated entrance and exit, and fenced boundaries with manned security.

Absolutely, all our chauffeurs are fully insured, trained, and professional individuals.

Upon booking confirmation, you'll receive an email with all necessary instructions, including the chauffeur's number. Contact the chauffeur 20-30 minutes before arriving at the airport. They will meet you at the terminal for car collection and return.

For Park & Ride, you park your car at our facility 2.3 miles from the airport and take a shuttle to the terminal.

Upon booking, you'll receive an email with the parking facility address, postcode, and contact number. Park your car there and use our shuttle service to reach the airport.

We operate 24/7, with shuttles running every 15 minutes, ensuring a quick 5-10 minute transfer.

No worries. If you don't receive the email within 10 minutes, contact our Customer Support at +44 113 519 5137 or email us at support@airportparkingservicesleeds.co.uk. You can also use the Chat portal on our website for a rapid response.

In case of cancellation, we offer the flexibility to hold your booking for future use without extra cost. For a refund, notify us three days prior to your departure date.

Yes, there's an administration fee of £15 deducted from the refund, as per our terms and conditions.

Submit a written cancellation request via email at support@airportparkingservicesleeds.co.uk

Enter the time you drop off your car at the airport for drop-off and the time your flight is scheduled to land for return.

We offer a 4-hour timeframe relaxation for flight delays or earlier arrivals.

Yes, our services cover all terminals. Select your departing and arrival terminals on the reservation form.

Levy charges are airport drop-off area fees, not included in the quote. Customers are responsible for paying these charges directly to the airport on top of the parking price.